It can be incredibly difficult finding new clients in this very competitive business world that we find ourselves in and so it makes a lot more sense to take care of the customers that we currently have. It is a lot harder to get a customer back when they leave and it will involve a lot more time and a lot more money. It is highly likely that if your customers are happy then they will refer friends and family to you and so you can build your clientele this way. Relationships have never been more important in business then they are today and you must not just see them as a client, but a close friend as well. You treat your friends in a very special way and so the same rules apply to your business clients. Good business is all about creating and maintaining strong business relationships and
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